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PriorityPlus customers enjoy a comprehensive level of service second to none. These include:
Immediate assistance when calling our Customer Service Hotline
Front-of-the-line service at all SmarTone-Vodafone stores
Personal consultation on how to make the most of our multimedia services

Each of these services ensure PriorityPlus customers enjoy shorter waiting times and receive personalised attention from our Customer Care Officers anytime they visit a SmarTone-Vodafone store or call our hotline.

Immediate assistance when calling our Customer Service Hotline
PriorityPlus customers never have to wait long before their calls are answered. Whenever they call our Customer Service Hotline, they will be immediately connected to our Customer Care Officers.

Front-of-the-line service at all SmarTone-Vodafone stores
For PriorityPlus customers, waiting in line is a thing of the past. PriorityPlus customers can simply let our staff know of their status and they'll immediately receive preferential service without waiting.

Personal consultation on using multimedia services
To help PriorityPlus customers make the most of the mobile multimedia services available from SmarTone-Vodafone, complimentary one-on-one consultation with a multimedia specialist can be arranged.

PriorityPlus customers can pre-book consultation sessions to be held at a store and time most convenient for them. Sessions can easily be customised to help customers discover the multimedia services that best help them keep in touch with friends and family
.