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Voice mail provides you with a fast and convenient service that is so easy to use and you'll never miss a call again.

How to set up voice mail
Dial from your handset then press and follow the prompts to set the following features:

Call forward to voice mail
Divert all incoming calls to voice mail service by pressing


Change your greeting
You can record a personal greeting of up to 30 seconds to prompt your callers to leave a message in your mailbox. You can change your greeting anytime you wish. For access method, please refer to voice mail features overview

Change system instruction language
You can select Cantonese, English or Putonghua as the mailbox system instruction language.

Change personal PIN
The default PIN is preset to 1234. You can change your PIN anytime to enhance security. For access method, please refer to voice mail features overview. Choose any 4 to 10 digit combinations (do not use 0, * or #).

Turn Message Receive Time function on/off
All messages come with date and time display. You can choose to turn this function on or off.

Turn Autoplay function on/off
When this function is turned on, the system will automatically play your message after you dial on your handset.

Skip PIN
The system is set to skip PIN request when you directly access your messages from your handset. You may
de-activate this function for more secure PIN access.

Change your message alert mode
You can choose between auto message delivery or SMS alert

Checking your messages

Method 1:
Key in on your handset (not applicable when roaming)

Method 2:
1. Dialling via tone-dial fixed line or any mobile phone. HK $1 is charged per call.
2. If you are roaming overseas:
To check with a mobile phone, press (HK $1 per access plus roaming charges)
To check with a touch-tone phone, press IDD access code, then press (HK $1 per access plus relevant IDD charge)
3. After you're connected, press to interrupt your greeting and enter your PIN at the prompt (preset PIN is 1234)

Method 3:

check through *131* PhoneHome while you're roaming

Press on your mobile phone
( *131* PhoneHome charges applies when using Method 3 to check your messages)

Remark:
Airtime charges will apply once you have been connected to voice mail by dialling on your handset.


^ Only applicable to retrieve message by pressing from your handset