visitor to HKcontact ussite map




















 

The new SmarTone-Vodafone Macau Mobile Network is excellent news for mobile phone users at both ends of the Macau Ferry route.


For Macau residents, the arrival of SmarTone-Vodafone means a better choice than ever.

Hong Kong SmarTone-Vodafone customers will enjoy stronger support when travelling to Macau on business or for pleasure.

Now open at Rua do Campo, Nos136 - 144 A R/C, Macau our Macau Sales and Customer Service Centre offers you instant help when you are roaming in Macau.

The Centre's friendly and knowledgeable Customer Service Officers can arrange a new SIM card and handset replacement rental service should you ever lose or damage your mobile phone. For details of the full range of services, call our Macau 24-hour hotline on 1628*.

* Hong Kong SmarTone-Vodafone customers will be billed for Macau local call charges only.

SmarTone-Vodafone's New Macau Roaming Service is as reliable as Hong Kong's.
Next time you travel to Macau, be sure to take advantage of top quality services from SmarTone-Vodafone:
Stealth Roaming Service1
  Our innovative Stealth Roaming Service lets you maintain complete privacy and keep your location discreet when you're roaming overseas. Anyone who calls you will be a standard Hong Kong ringtone, plus you see a Hong Kong number in the caller number display. For service details, please click here .
 
1 Applicable to customers who have applied for Hong Kong Caller Numbers Display service.
*131* PhoneHome
  You can save on IDD charges by using SmarTone-Vodafone's *131* PhoneHome service to call your friends and family in Hong Kong . Simply dial Once your mobile screen displays the words "Accepted, pls wait", wait for your phone to ring. When you answer that call you'll be connected immediately. For service details, please click here.
Free Service Hotline for visitors3
  Want to find out about the best restaurants and entertainment, or just get some handy information on hotels, banks, emergency services and transportation? The knowledgeable Customer Service Officers at our advisory service can tell you everything you need to know.
International Roaming 24-hour Toll-free Hotline
  If you encounter any roaming problem in Macau, simply dial 00 800 2880 2688 on your handset or any landline phone. Our Customer Service Officers in Hong Kong will be pleased to assist you 4.

If you find yourself unable to connect to the SmarTone network while visiting Macau, you can access the SmarTone network by following the steps below:
   
1. Select "Settings" in Menu   2. Select "Phone Settings"   3. Select "Network Selection"
or "Available Networks"
     
4. Select "Manual"   5. Select "MAC 00" from
the network available list
   

* Instead of "MAC 00", some handsets may display "SmarTone" or "455 00". If you see either one, you are using the SmarTone network

Remarks