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BlackBerry® Internet Solution™
Upgrading to BIS 2.4
Features comparison
Important Notes
How to migrate to BIS 2.4
Q & A

Please be reminded for the following items regarding the upgrade of BlackBerry Internet Solution Email v1.8 to v2.4:

1. Inbox on BlackBerry from Vodafone web interface will be removed
No need to manage the email messages and address book entries via web interface
You can have a complete email management from your handheld
2. The following data will not be migrated from BlackBerry Internet Solution Email v1.8 to v2.4:
Inbox on BlackBerry from Vodafone web interface
Filters (if any)
Auto-BCC or Auto-reply addresses (if any)
Miscellaneous inapplicable features on v2.4 (Address book and secret Q&A)
3. Since the inbox on BlackBerry from Vodafone web interface will be removed under v1.8, so that the emails stored in the inbox will be removed too. If you want to keep these important emails, you are recommended to forward to another e-mail address in order to have a copy.
4. Any contact information stored on the current BlackBerry Internet Solution Email v1.8 site will not be accessible after upgrade to v2.4. Please have a back up for the contact information. You can also input your contacts to the address book of your BlackBerry handheld, so that you can access them at any time, anywhere.
5. If you are using BlackBerry® Connect™ *, you are not eligible for self-migration. Please contact our Data Hotline at 2880 2622 for assistance.
6. If you are using BlackBerry® Connect™ *, those emails which are pushed to your handheld prior to the upgrade can only be read via the handheld while you can not forward, reply nor download more for content and attachment viewing (if any).
7. Most BlackBerry® Connect™ users are able to migrate from one system to the other seamlessly. However, some BlackBerry® Connect™ devices can not support many email addresses settings. Given this limitation, if you have more email accounts than the device can handle, only the BlackBerry email address will be migrated.
8. BlackBerry® Connect™ devices that support 1 email address setting, therefore, only the BlackBerry email address will be migrated:
Nokia 6810, Nokia 6820, Nokia 6822, Nokia 9300, Nokia 9500, Sony Ericsson P910, Windows Mobile Devices with BlackBerryâ Connectä v2.0
9. BlackBerry® Connect™ devices that support 3 email address settings, therefore, the BlackBerry email address and 2 integrated email accounts will be migrated. If more than 2 integrated email accounts are requested to migrate, none of which will be migrated:
Windows Mobile Devices with BlackBerry® Connect™ v2.1

* Support BlackBerry® Connect™device list: Asus M530W, Dopod 838 Pro, Dopod C500, Dopod C730, HTC TyTN II, Motorola Maxx Q9, Nokia 6810, Nokia 6820, Nokia 6822, Nokia 9300, Nokia 9500, Nokia E50, Nokia E60, Nokia E61, Nokia E61i, Nokia E65, Nokia E70, Palm Treo 750v, Sony Ericsson M600i, Sony Ericsson P910, Sony Ericsson P1i, Sony Ericsson P990i, Vodafone 1210


Useful Tips
Emails which are older than 30 days will be automatically removed from BlackBerry server, while the original source will not be affected. These emails cannot be sent or forwarded, nor download more for viewing attachment (if any) via the handheld. If you want to keep these emails, you can refer to your original source or you can enable "Auto-forward" feature in the BlackBerry from Vodafone web interface. Therefore the emails will be automatically forwarded to another third-party email account, such as Yahoo!Mail or Gmail.



"Auto-forward" feature can be set for all incoming messages, or messages with attachments.

How to Set an "Auto-forward" feature:
1. Go to the following URL: http://www.smartone-vodafone.blackberry.com
2. Enter the your User ID and Password and click "Login"
3. On the BlackBerry from Vodafone web interface, click "Email Account" in the left pane
4. Click "Edit" beside your BlackBerry email address
5. In the Auto-forward field, type the email address of your forward-to email account
6. Set an auto-forwarding rule for email messages and click "Save"

To cancel the Auto-forward feature, do not set the Auto-forward field.